Terms of Service

Last updated: 4 November 2026.

1. Who we are

MyFMS ("we", "us") is a farm management system operated by MyFMS (Farm Management System), a subsidiary of Mpande Farms, Johannesburg, Gauteng, 2001, South Africa. Contact: [email protected].

2. The service

MyFMS lets farm owners set up daily work schedules, record farm activities (such as deaths, weights, feed, vaccinations, livestock treatments, sick animals and sales) and receive reports and alerts. Default feed programmes, target weights and vaccination schedules are general guides only. They are not veterinary or professional advice. You remain responsible for your animals, your staff and your farming decisions, and should confirm programmes with your veterinarian and suppliers.

3. Accounts

The farm owner who creates a farm is responsible for the account, for the workers they add, and for keeping their password and workers' PINs private. You must give accurate information and be at least 18 years old.

4. Free trial, plans and payment

• New farms get a free trial of 14 days. No card is needed for the trial.
• After the trial you choose a plan (Starter, Farm or Commercial), billed monthly or yearly in advance through PayFast, or by EFT if agreed with us.
• Subscriptions renew automatically until cancelled. Prices may change with 30 days' notice by email.
• If a payment fails, the farm stays open for a short grace period, after which workers can no longer log in until payment is made. Your data is kept.
• Prices are shown in South African Rand.

5. Cancellation

You may cancel at any time in Setup → Subscription. You keep access until the end of the period already paid for. We do not refund partial periods, except where required by law (including the Consumer Protection Act where it applies).

6. Your data

Your farm data belongs to you. We process it only to provide the service, as described in our Privacy Policy. You may ask us for a copy of your data or for it to be deleted.

7. Acceptable use

Do not misuse the service, try to access other farms' data, or use MyFMS for anything unlawful. We may suspend accounts that do.

8. Availability and liability

We work to keep MyFMS available and accurate, but the service depends on internet, phone networks and third-party providers (such as hosting, email and PayFast) and is provided "as is". To the extent allowed by law, we are not liable for indirect losses, lost profits, animal losses or losses caused by missed tasks, alerts that were not received, or incorrect information entered by users. Our total liability is limited to the fees you paid in the 3 months before the claim.

9. Changes

We may update these terms. We will tell you about important changes by email or in the app.

10. Law

These terms are governed by the laws of the Republic of South Africa.